What does that make the drivers? Cogs in a giant automated dispatching machine, controlled through clever programming optimizations like surge pricing? (View Highlight)
But driving as an occupation will disappear practically overnight when self-driving cars hit the road. (View Highlight)
Once you introduce the software layer between “management” (Uber’s full-time employees building the app and computer systems) and the human workers below the software layer (Uber’s drivers, Instacart’s delivery people), there’s no obvious path upwards. In fact, there’s a massive gap and no systems in place to bridge it. (View Highlight)
these software layers will only get thicker (View Highlight)
