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Highlights

A good data leader can create well defined constructs that map your business and allow you to understand the mechanics of your organization. But a great data leader needs to know how to do this while also balancing the unquantifiable, the unmodelable, the easy to miss, subtle but important ways that metrics can mislead. (View Highlight)

When we don’t feel like we can create mappings that fully capture the complexity or nuance of the world. Like the whole endeavor is doomed from the start. But the fact of the matter is that we only know that narrow data driven optimization doesn’t work … because of our data systems. (View Highlight)