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Metadata

Highlights

Dirksen provides a “mad lib” behavioral statement format attributed to Dustin DiTomaso in the book. 

Who: Target audience

Will do what: Target behavior

To what extent: Engagement pattern (amount, frequency, intensity, duration)

In what context: Where, when, with whom, to whom (does the behavior occur)

For what outcome to occur: Outcome goal metric the behavior will affect (View Highlight)